Shipping Policy
All orders typically ship within 3 business days of placing your order. Expedited shipping options are available during checkout. Once your order is shipped you will receive an email with your shipping details including your tracking number.
Upon receiving your order, if you notice any damage, PLEASE take as many pictures of the item in the box, any damage to the item, and any damage to the actual packaging - such as holes, rips, etc.. That will assist us in filing a claim with the shipping company.
How We Ship our Chairs
All of our chairs are packed in double wall reenforced corrugated cardboard boxes. These boxes have been tested to ensure they can properly handle the rigors of shipping from coast to coast and further!
Each box is sealed with fiberglass layered industrial strength paper packing tape. Every single seam and gap is sealed and secured.
Our Herman Miller Aeron office chairs are broken down into 2 pieces for shipping purposes. It only takes about 2 minutes to assemble the chair. There are only 4 screws to attach the back to the base and you are done. The proper screws, Allen wrench, and an instructional video are included to ensure a quick and easy assembly.